Booking Terms and Conditions
 
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BOOKING/RESERVATION CONDITIONS
(Please read, print, sign and return to Karnali Excursions when booking.)

Your agreement is with Karnali Excursions (P) Ltd., P.O. Box 4583, Thamel, Kathmandu, Nepal. Below are the details of the terms and conditions of the agreement. Please read them carefully. When you make a booking/reservation and we confirm it, a legally binding contract is therefore made. Each adult participating in our excursion must read these terms and conditions and return a signed copy of this contract to Karnali Excursions (P)LTD before they begin their excursion.

  1. To activate your booking/reservation, a deposit of 25% OF THE TOTAL COST of your excursion(s) for each person (unless stated otherwise prior to accepting your deposit) must be sent with the booking form 30 DAYS BEFORE you arrive in Kathmandu. No booking/reservation deposit shall be less than $100 per person. The balance of the excursion price will be paid upon arrival to our office in Kathmandu.
  2. CANCELLATIONS: There will be a cancellation charge of U.S.$100 per person for cancellations received seven (7) calendar days prior to trip departure, for any reason whatsoever. When any part of your refund is returned to you, the cost of doing so will be deducted from the the deposit amount to include bank, wire, and transfer charges. 
  3. Unless stated otherwise, our holidays have been costed on a MINIMUM GROUP SIZE of 2 people (pax). (Exception examples: Nepal non-restricted areas are based on 1 person (pax) participation, and Lhasa, Tibet excursions are based on minimum 5 people (pax).
  4. WE SHALL NOT IMPOSE A SURCHARGE due to unfavorable changes in exchange rates. Credit cards we accept for deposits: Visa, Mastercard, American Express. We prefer that you pay your final balance by Traveler's check or in cash. If, however, you wish to pay your final balance by credit card, you will need to add 3% for this service. (It is what banks charge us).
  5. If you wish to make any changes to your booking once confirmation has been issued, notification must be received at least 3 weeks before the departure date. You will need to bear any and all expenses due to flight cancellations or any administration charges which may arise because of any unforeseen changes in your arrival time or ability to begin the excursion as booked/reserved.
  6. Due to the nature of trekking and touring in this part of the world, we may need to cancel your excursion, and we reserve the right to do so. However, in no case will we cancel your holiday less than 3 weeks before the scheduled departure date. If we do cancel your excursion, an alternative excursion of a similar standard will be offered to you. If this is not acceptable all money paid by you to Karnali Excursions (P)LTD. will be refunded.
  7. We do not accept liability for any loss or damage arising out of any cancellation on any account whatsoever.
  8. Although we will handle with great care, your baggage and personal effects while in our possession (such as when carried by porters, yaks and horses), we do not, however, accept responsible for any loss, damage or accident to any luggage and property.
  9. It is in the nature of these types of excursions that arrangements and the participants remain flexible. The day to day itinerary/agenda and ultimate goal of the excursion are taken as aims and not as contractual obligations. It is the condition of your joining any of our excursions that you accept this flexibility, and that you also accept that we cannot be held responsible for delays or alterations in the program, or for expenses incurred, due to international or internal flight cancellations, automobiles and other means of conveyance, strikes, sickness, weather and other forces of nature, war, quarantine, force major, political closures and disputes. You will be responsible for any such expenses incurred (which, depending on the circumstances, may be recoverable by your own insurance).
  10. On an excursion of this nature, it is necessary for you to abide by the authority of the leader, who represents Karnali Excursions (P)LTD. The decision of the leader as to the conduct, itinerary and objectives of the tour is final. Signing our booking/reservation form signifies your agreement to this. If in the opinion of the leader your behavior or physical condition is detrimental to the safety, welfare and well-being of the group as a whole (which are the paramount considerations), or if (in consultation with the trek medical person, if there is one) the leader considers your general well-being will be put at risk by continuing with the holiday, you may be asked to leave the tour without the right to any refund.
  11. Your booking is accepted on the understanding that you realize and accept the potential risks and hazards that can be involved in holidays of this kind, up to and including death. Therefore you must carefully read the following LIABILITY RELEASE AGREEMENT before signing below.
  12. Medical vaccinations and other preliminary arrangements including all visa procurements are entirely your responsibility and we accept no responsibility in the event that these are not completed in time for departure.
  13. To take part in one of our excursions you must be covered by insurance, which must include the cost of repatriation and helicopter rescue if you become too ill or injured to continue. We recommend an insurance scheme which is designed to cover types of holidays, and we strongly recommend you to use it. (Please visit What You'll Need  page for more information on insurance, immunizations, gear and essentials.)
  14. No refund or compensation will be made or given for any unused hotel accommodation, air tickets or any other unused service or feature of the tour.
  15. Any flights forming part of your holiday will be subject to the General Conditions of Carriage and Conditions of Contract of the airline concerned, to which attention will be drawn on the airline ticket. Such flights will also be subject to international law which often limits the airlines liability to passengers in respect of death or bodily injury, delay and loss or damage to baggage. We reserve the right to substitute alternative vehicles, carriers and/or aircraft types if necessary. This information is the responsibility of Karnali Excursion (P)LTD. It is not issued on behalf of and does not commit the airline(s) mentioned therein, or any airline whose services are used in conjunction with the tours.
  16. Neither Karnali Excursion (P)LTD., nor the owners of the services provided will entertain any complaint unless written notice is given to Karnali Excursion (P)LTD. within 15 days of the end of the excursion.
  17. The booking conditions may only be waived by a director of the company and in writing.
  18. When you sign this booking/reservation form you (and any other person on whose behalf you book/reserve) agree to accept all these conditions, you acknowledge that you have read the conditions of this agreement and you warrant that the information given by you on the booking/reservation form is complete and accurate. 

Each adult participating in our excursion must read these terms and conditions, and return a signed copy of this contract to Karnali Excursions (P)LTD before they begin their excursion.

I ____________________________of the___________________________ Group/Excursion/Trip, am aware that the trip/trek/tour/excursion is under the arrangements of Karnali Excursion (P)LTD, and that my participation involves certain risks and dangers. These include but are not limited to: a. Trekking expedition in mountain terrain. b. Travel by aircraft, car, coaches, jeep, boat, canoe, rafts, automobile, elephant, bicycle, or any other means of conveyance. c. Accidental illness in remote regions with little or no medical facilities and without means of paid evacuation. d. Accidents caused by the forces of nature. e. Subject to change in itinerary due to reasons beyond our control. In consideration of the above, and as part of the payments for the right to participate in such an excursion, activities and the services arranged for me by Karnali Excursion (P)LTD. and their agents, associates and employees, I have and thereby assume all the above risks and will hold Karnali Excursion (P)LTD. exempt from and defend them against any and all liability actions, causes of actions, suits, debts, demands and claims of every kind and nature whatsoever which I now have or may hereafter arise out of or in connection with the trip of participation in activities arranged for me by the aforementioned company and their agents, associates. This agreement shall serve as a release and assumption of risks and guarantee for myself and my heirs, administrators, executors and all members of my family including any minors accompanying me. I hereby agree to accept all the above risks, dangers and conditions as well as agree to pay any and all additional costs that may arise as a result. 

INDIVIDUAL INFORMATION:

Name:____________________________________________________

Nationality: _______________________________

Home Address: ________________________________________________

_____________________________________________________________

Email Address:__________________________________________________

EMERGENCY CONTACT INFORMATION:

Name:______________________________________________________

Telephone Number:_______________________________________________

Email Address:___________________________________________________

(Please print copy of this form, complete it, and submit it to Karnali Excursions via fax at 00977-1-4700446.)

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